Hi JohnLu!!!
Was the boat a new (left-over) or a used boat purchase? If this a new left-over from a dealer, you have some options. IF this is a used boat froma dealer, you probably still have options. If this is from a broker handling a sale, then your options are reduced.
If this is a dealer purchase, I suspect the item was on the paperwork. Whether he finds the faceplate or replaces it with a new system, is not really your concern. If I weren't walking out with a faceplate or a new stereo, I had better have a box full of stuff equal to what it is going to cost me to replace an item that was installed in the boat I just purchased.
also, Do you happen to know the make/model of the stereo in question?
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