Maxum contact information - Maxum Boat Owners Club

seapuppy · 11-23-2008, 02:35 AM

maxum has sent me a letter concerning the closing of Olympic boats here in the west coast of the USA.....Maxum is still being supported by US Marine and any Maxum/Mercury/Mercruiser dealer can service our boats...
For Dealer locations...please go too www.maxumboats.com or www.mercurymarine.com

you can also call during business hrs...1-800-950-3808 option 2. ...or for Mercury product protection corp. 1-888-427-5373

if you need to speak to a maxum customer service..please call 360-435-8957
or email them at boathelp@usmboats.com

Please know that Maxum is still very much concerned with supporting maxum boats....

SP

Wil · 12-15-2008, 04:17 AM

Just want to let you know that the POC info you passed for MAXUM is good to go. Thanks...

NH badboy1166 · 07-14-2009, 04:46 PM

Great Info I just contacted them & they are mailing me a copy of the owners manual .Thanks allot

StanKing · 07-15-2009, 03:59 AM

Here in Newport Beach SoCal, Hipp Marine has the Maxum boats and most of the former employees employees of Olympic. So far I have had great service there as they are outfitting a new 2100 SC for me...

RoyR · 09-10-2009, 09:24 PM

I'm not a fan of Olympic, glad they went under....Hipp Marine is second from the bottom. Been pretty disappointed with boat service in general. So far the most honest and reasonable has been M2O Marine in San Diego.

oneradride · 07-13-2010, 04:43 PM

if you need to speak to a maxum customer service..please call 360-435-8957

Disconnected..

seapuppy · 07-13-2010, 05:55 PM

ok..I made several phone calls and this is the information available for maxum owners from Brunswick boats.

USMarine 1-866-937-8202 ext 2
Maxum Boats customer care - 360-435-8957
Email: BOATHELP@usmboats.com
website: www.customercare.com

I verified this information and it's good....I also called both numbers to verify them and they are both good...

SP

Nimh · 07-13-2010, 07:41 PM

Appreciate the legwork, SP. Always.

tackleshep · 08-06-2010, 05:25 PM

Numbers confirmed today 8/6, customer service was able to email me an owners manual within five minutes. Great numbers to keep track of.

Thanks SP

shrew · 04-14-2011, 05:00 PM

Update: Parts catalogues are still online at the following location:

http://maxumcustomercare.com/

ed & inge · 09-29-2011, 07:15 AM

shrew...... you have a mail in your pm box (sorry,sorry,sorry,sorry, and that one million more times)

greatz, ed

ImRich · 05-31-2012, 03:00 AM

Does anyone know if Maxum customer care mentioned in this thread is still working? I tried to use their site to send an email and got some error messages in their 'contact us' form.

Thanks!

seapuppy · 05-31-2012, 04:57 AM

I believe the phone number has been deactivated but you will probably have to contact Brunswick directly...I'll try and find thier contact number tomorrow ..

welcome to the zoo...

SP

ImRich · 05-31-2012, 07:30 PM

Searching online, I found this, but don't know if it's of any help yet:

Brunswick Boat GroupFirst Tennessee Plaza Building
Seventeenth Floor
800 South Gay Street
Knoxville, Tennessee 37929
P 865.582.2200
F 865.582.2301
E-mail: boat.inquiries@brunswick.com

ImRich · 06-03-2012, 01:15 PM

Quote:

Originally Posted by ImRich

Searching online, I found this, but don't know if it's of any help yet:

Brunswick Boat GroupFirst Tennessee Plaza Building
Seventeenth Floor
800 South Gay Street
Knoxville, Tennessee 37929
P 865.582.2200
F 865.582.2301
E-mail: boat.inquiries@brunswick.com

This above is still a good contact (I didn't try the phone number, only the email address). I emailed Brunswick and a day or so later I received a .pdf copy of a manual for a 1990 boat.

I sent the manual to the admin here to get it posted online, hopefully this will also help someone else.